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Privacy Policy

We at AEM Consolidated Pty Ltd are committed to providing you with the highest level of customer service, which includes protecting your privacy.

Information we collect includes details that have been provided to us by yourself for your nominated service. These details may include; Name, Address, Telephone-Mobile phone number, Email address, Method of payment i.e. Visa/MasterCard details.

We may also hold details of your current or previous order to check the status.

What we do with the information we gather

We collect this information in order to further improve our products and services along with general requirements to complete warranty service, normal service and repair.

We may use the information to improve our products and services.

We may occasionally send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address you have provided.

If you do not wish to receive any newsletters and or similar information you may choose to restrict the collection or use of your personal information in the following ways:

  • where you are asked to fill in your details on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us at info@aemgroup.net.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the above address and we will promptly correct the information as necessary.

If you choose not to provide certain information, we may not be able to provide the service to you, or the level of customer service that we strive for.

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place appropriate material procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are small pieces of information sent to your browser to authenticate, track, and maintain specific information about your interactions with a site. We use cookies to improve the functionality of our website.

The type of information we collect depends on what information and services you request and use, but generally does not contain or is not linked to your personal information.

You can instruct your browser to refuse cookies, although this may prevent access to or limit some of the information of services contained on the site.